This policy explains how GrowUpCareer ("we", "us") handles personal information when you use growupcareer.com, our free tools and our services.
Information you give us
When you fill in a form (contact, quote, free audit, order, newsletter, sponsorship or partnership), we collect what you enter — typically your name, email, WhatsApp number, country, career details and message. When you order a service, we also keep order and payment reference details. CVs and documents you share with us on WhatsApp, Telegram or email are used only to deliver your service.
Free tools
Our free tools (such as the ATS resume checker and cover letter generator) run in your browser. The text you paste into them is processed on your device and is not sent to our servers unless you choose to submit a form.
Analytics and cookies
We count page visits with our own privacy-friendly analytics that stores a daily-rotating anonymous visitor code instead of your IP address. If enabled, we may also use Google Analytics, Microsoft Clarity, Meta Pixel or LinkedIn Insight to understand how the site is used and to measure campaigns. Where required, these load only after you accept cookies in the banner, and you can change your choice at any time by clearing your browser data.
How we use information
- To reply to you and deliver the services you request
- To send the newsletter you subscribed to (unsubscribe anytime)
- To improve our website, tools and content
- To prevent spam and abuse
We do not sell your personal information, and we do not share it with employers or third parties without your permission, except service providers that help us run the website (such as hosting and email) or where the law requires it.
Retention and your rights
We keep inquiry and order records for as long as needed to provide the service and for reasonable business records. You can ask us to access, correct or delete your information by emailing us at the address in the footer. We will respond within a reasonable time.
Security
We use HTTPS, restricted admin access and protected storage. No online system is perfectly secure, so please avoid sending sensitive identity documents unless we specifically need them for your service.
Changes
We may update this policy as our services change. The date at the top of this page shows the latest version.